We have previously reported on excellent experiences with Governor Healey, who has stepped in and taken steps to start to undo the very terrible things state and local bureaucrats have done to the Charles River and its residents.
Unfortunately, we have come to what used to be a routine part of the year, annual registration with the Attorney General. Governor Healey was previously the Attorney General. Things went very nicely with her as Attorney General.
The new Attorney General has created a nightmare. One thing which is clear is that the new regimen is biased against non Anglo names. Thus they have immediately misspelled my name, and will make it a nightmare to get correct spelling.
Here are a couple of comments on such "improvements."
* * * * *
That's the state all right. Their "help" is quite useless. I did find this in my archive of my odyssey with the imbeciles, hope it may help
FROM https://www.mass.gov/guides/guide-to-the-department-of-revenue-your-taxpayer-bill-of-rights#-getting-information-
I need help resolving an ongoing problem with DOR. Is there someone who can help me?
Most issues can be handled by the Contact Center Bureau via phone or e-mail; however, if you have a problem that began before the current tax year and has not been settled after at least two contacts with the Department, call or write DOR's Problem Resolution Office (PRO). More recent problems should be handled either through the bureau involved or through the Contact Center.
PRO was established specifically to help taxpayers whose problems have not been resolved in a reasonable amount of time; staff can research your problem and make sure that it is solved as quickly as possible. Once you contact PRO and your case is accepted, a PRO staff person will be assigned to assist you with all aspects of your case until your problem is resolved.
If you need special help resolving a problem, please call PRO at (617) 626-3833 or write to the office at PO Box 9552, Boston, MA 02114-9552. Correspondence may be faxed to PRO at (617) 626-3799.
You also can seek resolution to an ongoing problem by contacting the Office of the Taxpayer Advocate. https://www.mass.gov/info-details/dor-office-of-the-taxpayer-advocate This office was created to ensure that taxpayer concerns are addressed fairly and expeditiously at the executive level. The Taxpayer Advocate is DOR's ombudsman, and acts as an independent voice in reviewing protracted individual cases. The Advocate works to ensure that taxpayers are afforded their rights in all communications with the Department.
To contact the Office of the Taxpayer Advocate, please call (617) 626-2280, or write to the office at PO Box 9550, Boston, MA 02114-9550.
* * * * *
that's what the system *did to me the first time, I think it was. Had a long conversation with the state guy (who behaved like he was talking to an imbecile), got a password and so on, put it in and it said "unrecognized." As it happened that fellow had me set up a sales tax account WITHOUT telling me I had to set up first a personal account to add it to. The second time the guy said, all's well, we'll call and email you with a new login code, never did hear back from them. Third time was the charm for the personal account, gave up on adding the sale tax registration as there was no link to do so where there was supposedly one to use!
Good luck, it'll get straightened out eventually. They just make you jump through hoops. But if they truthfully called it the Mass. Dept. of Sadism, the peasants might get rowdy.
Cyncial, that's me. we seem to be living in an age of, well i don;t know what to call it, just crazy upside-down
